$100per month
For solo owners who miss a handful of calls a week and want every one of them answered.
- 75 minutes per month
- $1.00 per extra minute
- Full receptionist, every feature included
- Set up and run by the cyllabs team
The AI receptionist we build and run for you
cyllabs designs, trains and runs an AI receptionist for your business. It answers every call 24/7, books appointments straight into your calendar and sends you a summary the moment each call ends.
Book a call
A 15 minute intro call. No commitment.
Right now, you have three bad options for incoming calls:
Answer every call yourself
- Constant interruptions while you are working
- Time wasted on spam and sales calls
- Always chasing people back after hours
Send the calls you miss to voicemail
- Most callers never leave a message
- Hard to find time to call everyone back
- By then they have booked someone else
Hire or outsource a receptionist
- A full salary for a part-time problem
- Long hold times and inconsistent answers
- Nobody there at night or on weekends
cyllabs makes sure you never miss a call.
Trained on your business and reviewed by you, so callers always get accurate answers.
Available 24/7/365, taking calls and booking appointments whenever you cannot.
Built, monitored and kept up to date by our team, so you never touch a dashboard unless you want to.
Done-for-you setup
Your receptionist learns your business in days, not months
We train it on your actual business: your services, your prices, your FAQs and the way you talk to customers. Callers get the right answers from the very first call.
- Trained by our team from your website, menus and existing scripts
- We write the FAQs with you so it says exactly what you would say
- Choose from hundreds of voices and give your receptionist a name
- Speaks English and can be trained for the other languages your customers use
- A separate after-hours greeting so callers always know what to expect
Call answering and appointment booking
Every call handled, so you never miss an opportunity
When you are on a job, with a customer or done for the day, calls still come in. Your receptionist answers every one, takes the right details, books the appointment and routes the calls that need a real person.
- Smart message taking asks different questions depending on why they called
- Filters out spam and sales calls automatically
- Books appointments directly into your Google Calendar
- Transfers calls to you or your team, warm or cold
- Every call logged with a summary, full transcript and recording
Call notifications and reporting
You are always in the loop, even when you are not at your desk
Handing off your phones does not mean losing control. The moment a call ends you get a summary, a transcript and a notification by email, wherever you are.
- Instant email notifications the moment a call ends
- Every call logged with an AI summary, full transcript and recording
- Set a custom schedule for when calls transfer to you
- One simple dashboard for the whole team
- Add team members so the right people get the right updates
Your receptionist is ready to answer calls in 3 simple steps:
Step 1
Book a call and tell us about your business.
In a 15 minute call we learn your services, hours, booking rules and the questions callers ask most. Send us your website and any scripts your team already uses.
Step 2
We build and train your receptionist. You review it.
We write the greeting, the FAQs and the booking flow, then give you a number to call so you can test every answer before it goes live.
Add specific FAQs
We give your receptionist answers to your most asked questions, like pricing, services, policies and hours.
Create a custom greeting
Casual or professional, and named however you like. It sounds like your business, not a bot.
Turn on spam filtering
Robocalls and sales reps are screened out so time only goes to real customers.
Take a message
The details you need to call someone back are captured every time, in the order you want them.
Step 3
Forward your calls. We monitor and improve.
Once you are happy with the setup, forward your line and your receptionist starts straight away. We review the calls and keep tuning the answers, so it gets better every week without you doing anything.
It adapts to your business, whether you work on site or behind a counter.
Service existing customers
Answers questions about bookings, hours, billing and more.
Minimise front-desk disruptions
Answers FAQs and only transfers to staff on the floor when it is necessary.
Handle incoming leads
Gives prospects the answers they need, books the appointment and keeps you in the loop.
Filter out sales calls and spam
Screens and blocks robocalls and sales reps, so time only goes to calls that matter.
Included
Every plan comes with the full receptionist.
No feature tiers. The only difference between plans is how many minutes you need.
Books appointments
Offers open slots and books customer appointments straight into your Google Calendar while they are on the call.
Transfers important calls
Passes the call to the right person on your team when the caller needs live help, warm or cold.
Custom training
We teach it specialised knowledge for your business from your own documents, price lists and policies.
Pricing and plans
Every plan includes the full receptionist. Pick the minutes that match your call volume.
$250per month
For busy businesses that need calls answered, appointments booked and the right person reached.
- 225 minutes per month
- $0.60 per extra minute
- Full receptionist, every feature included
- Set up and run by the cyllabs team
$2,000per month
For high-volume businesses where every call is critical and the phone never stops.
- Unlimited minutes per month
- No overage, ever
- Full receptionist, every feature included
- Set up and run by the cyllabs team
Every plan includes
- Set up, trained and maintained by the cyllabs team
- 24/7 availability, it never sleeps or takes a break
- Handles multiple calls at once, no busy signals
- Trained on your business from your website and scripts
- Custom FAQs and answers, written with you
- Hundreds of voices to choose from
- Custom name and greeting
- Keep your existing phone number
- Appointments booked into Google Calendar
- Warm and cold transfers to your team
- Call summaries, transcripts and recordings
- Weekly review and tuning by our team
Hear it in action Placeholder
Cover image
Requesting a move-out cleaning service.Cover image
Booking a dental appointment.Cover image
Asking for an aircon servicing quote.Cover image
Rescheduling a physio session.Frequently asked questions
How long does it take to set up?
Most businesses are live within a week of the intro call. We build the first version in a few days, you test it, and we adjust anything you want changed before forwarding your calls.
Do I have to set anything up myself?
No. We do the setup, the training and the ongoing tuning. Your only jobs are to tell us about your business, test the receptionist and forward your line.
Can I keep my phone number?
Yes. You keep your existing number and simply forward calls to your receptionist, either all the time or only when you do not pick up.
Can I use it for after-hours and overflow calls only?
Yes. Many clients forward only the calls they miss, or only calls outside opening hours. Conditional forwarding on your phone or PBX handles this and we help you set it up.
What happens when a caller needs a real person?
The receptionist can transfer the call to you or a team member, warm or cold, following rules we agree with you. If nobody answers, it takes a message and notifies you straight away.
Which calendars does it book into?
Google Calendar. If you use a different calendar, tell us on the intro call and we will look at what is possible.
Does it connect to my CRM and other tools?
Call summaries and lead details can be sent to your CRM, spreadsheet or inbox. Tell us what you use on the intro call and we will confirm what is possible.
Does it stay updated when my hours or prices change?
Yes. Message us with the change and we update it, usually the same day. Public holiday hours and promotions are the most common updates.
What languages does it speak?
English by default. We can train it for the other languages your customers use. Ask on the intro call and we will confirm what is available for your business.
What happens if I go over my minutes?
Calls keep being answered. Extra minutes are billed at your plan's rate: $1.00 per minute on Ring Rookie and $0.60 per minute on Phone Professional. Call Commander is unlimited, so it never goes over.
Can I switch plans later?
Yes, at any time. Upgrades apply immediately and downgrades apply from the next billing cycle.
Can I cancel anytime?
Yes. Just let us know one week in advance and we will stop the service at the end of that week.
Are calls recorded, and for how long?
Yes, every call is recorded and transcribed so you can review it. Recordings are kept for [N] days by default and can be deleted on request. Placeholder
Is my data secure?
Call data is encrypted in transit and at rest and is only used to run your receptionist. It is never sold or used to train models for other businesses. See our Privacy Policy for the details.
Your calls, always answered.
We build it, train it and run it. You just forward your calls.
Book a callA 15 minute intro call. No commitment.